What to do to return a purchased part?

If a part ordered from us does not fit or you no longer like it, you can of course return it to us. If the item is in like-new condition, we will refund you the full item price within our cancellation period.

Follow these steps to return an item:

  • Pack the item well. You can also use the packaging we use for this purpose.
  • Send the package back to our warehouse:
    ROGX UG / Rene Gubatz
    Gerhart-Hauptmann-Str. 15 Ost 2
    03044 Cottbus
  • Our returns are processed daily. As soon as we receive the item, we will refund the item price. We try to refund with the same payment method you used.
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